Accessibility Statement

Tiquo is committed to making its dashboard accessible to everyone, including people with disabilities. This statement explains our current conformance level with internationally recognized accessibility standards and how to contact us if you encounter a barrier.

Conformance status

The Tiquo dashboard aims to conform to WCAG 2.2 Level AA, the European Accessibility Act (Directive 2019/882), EN 301 549 v3.2.1, and the Americans with Disabilities Act (ADA) Title III standards, which reference WCAG 2.1 AA as the technical benchmark. Some content or components may only partially conform; known gaps are listed below.

Scope

This statement applies to the authenticated Tiquo dashboard served at app.tiquo.app, including the accessibility statement itself and the feedback form. It does not cover third-party services that Tiquo integrates with, such as Clerk (authentication), Stripe (payments), or MapLibre tiles, which are each governed by their own accessibility statements.

Known non-conformance

The following components have limited or partial accessibility support. We are actively working to remediate them:

• Complex data visualizations (funnel charts, Sankey diagrams, analytics maps) provide a text-equivalent table fallback, but nuanced trend interpretation may still be easier with sighted review.
• The drag-and-drop email builder and kanban boards offer keyboard-operable move menus (WCAG 2.5.7), but complex multi-block layouts may require assistance for efficient reordering.
• Some legacy text strings in non-English locales are machine-translated and under review; meaning may vary slightly from the English source.

Feedback

If you encounter any barrier using the Tiquo dashboard, please tell us. You can reach us via:

• Accessibility feedback form
• accessibility@tiquo.app

We aim to respond to accessibility feedback within 10 business days.

Enforcement procedure

If you are not satisfied with our response, you can contact the enforcement body responsible for accessibility oversight in your jurisdiction:

Equality and Human Rights Commission (UK) / Section 508 program (US) — https://www.equalityhumanrights.com

Preparation of this statement

This statement was last reviewed on 2026-04-24. The site was last tested on 2026-04-24.

Testing was performed using a combination of automated tooling (axe-core, Lighthouse) and manual keyboard-only, NVDA + Firefox, and VoiceOver + Safari walkthroughs.

Third-party dependencies

• Authentication is provided by Clerk (clerk.com). Clerk publishes its own WCAG 2.1 AA conformance statement.
• Interactive maps are rendered by MapLibre GL. An alternative list-of-locations view is provided wherever a map is used.
• Payment forms are provided by Stripe. Stripe publishes its own WCAG 2.1 AA conformance statement.